Privacy Policy

For the purpose of selling and delivering the ordered products to users, our online store "lalunaua.com" requests users to provide personal data necessary for communication with users, delivery of ordered products, and identification of users when they make payment for the products. The online store "lalunaua.com" undertakes the commitment not to transfer the Personal Data of Users to third parties.

Users have the right to visit the pages of our online store "lalunaua.com" without providing any personal data until the moment of placing an order for a product.

1.General Provisions

1.1. This Privacy Policy establishes the procedure for obtaining, storing, processing, using, and disclosing personal data of Users.

1.2. The use of the website of the online store "lalunaua.com" by the User implies consent to this Privacy Policy and the terms of processing the User's personal data.

1.3. The use of the website of the online store "lalunaua.com" by the User implies consent to this Privacy Policy and the terms of processing the User's personal data.

1.4. The online store "lalunaua.com" collects personal data from the User when placing an order through the respective section of the store.

1.5. The User's personal data is filled out by the User when placing an order through the store's shopping cart. Information that is required for the provision of the service is specially marked. Other information is provided by the User at their discretion.

1.6. Confidentiality of personal data is a mandatory condition for the store to access the User's personal data, with the requirement to prevent their disclosure without the User's consent or the presence of another lawful basis.

1.7. This Policy applies only to the website of the online store "lalunaua.com". The online store "lalunaua.com" does not control and is not responsible for third-party websites that the User may access through links available on the website of the online store "lalunaua.com".

1.8. The website administration does not verify the accuracy of the personal data provided by the User of the online store website.

1.9. The User acknowledges that in case of negligence on the part of the User in securely storing their login and password, which provide access to their personal data, third parties may gain unauthorized access to the User's account, personal, and other data. The online store "lalunaua.com" is not responsible for any damages caused by such access.

1. Personal data

2.1 The online store "lalunaua.com" collects personal data, namely:

• First name, last name;
• Contact phone number;
• Email address;
• Delivery address;

 

1. The purpose of collecting and processing users' personal data is as follows

3.1 The purpose of collecting and storing the user's personal data is to ensure the sale and delivery of the products ordered by the user. The scope of personal data collected is limited to the information necessary to provide services related to the sale and delivery of the products ordered by the user.

3.2 The online store "lalunaua.com" collects data for communication purposes with the user, including sending relevant notifications regarding the services provided, informing the user about product availability, order confirmation, delivery of ordered products to the user, facilitating communication between the courier service and the user, as well as processing inquiries and requests from the user.

3.3 The processing of the user's personal data is carried out without any time limitations and by any lawful means.

1. Terms of providing access to the database

4.1 The online store "lalunaua.com" does not transfer the User's personal data to third parties except as required by the legislation of Ukraine.

4.2 Disclosure of the User's personal data is carried out when the User places an order for products on the online store "lalunaua.com." In particular, the User agrees that the online store "lalunaua.com" has the right to transfer personal data to courier services, postal communication organizations, telecommunications operators, solely for the purpose of fulfilling the User's order placed on the website of the online store "lalunaua.com," including the delivery of the Goods.

4.3 In case of loss or disclosure of the User's personal data, the online store "lalunaua.com" informs the User about the loss or disclosure of personal data.

4.4 The online store "lalunaua.com" takes necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, dissemination, as well as from other unauthorized actions of third parties.

4.5. The User's personal data may be transferred to authorized state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.

4.6. The User's personal data may be transferred to authorized state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.

4.7. The administration of the online store "lalunaua.com" takes necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as other unauthorized actions of third parties.

1. Other terms

5.1 The user can change (update, supplement, delete) the personal information provided by them or its part at any time.

5.2. The online store "lalunaua.com" has the right to change the terms of the Privacy Policy.

5.3. All disputes between the online store "lalunaua.com" and the User regarding the violation of the terms of the privacy policy are resolved through negotiations. In case an agreement is not reached, the disputes are referred to the court for consideration. Before filing a lawsuit in disputes arising from the relations between the User and the Administration of the website, it is mandatory to submit a claim (a written proposal for voluntary dispute settlement). The recipient of the claim informs the claimant in writing about the results of the claim consideration within 10 calendar days from the date of receiving the claim. This Privacy Policy and the relations between the User and the Administration of the website are governed by the applicable laws of Ukraine.